Terms of Use

Last updated: 19 October 2026

1. Who we are

QUIPI Skin ("the app") is operated by ARGEVASPEAND, S.L. (NRT L-712670-R), Edifici Ginesta, Planta baixa 4a, El Tarter, AD100 Canillo, Principat d'Andorra, owner of the "Quipi" brand. Contact: quipi@quipiapp.com. By creating an account you accept these terms and our Privacy Policy.

2. What QUIPI Skin is (and what it is not)

QUIPI Skin is a cosmetic skincare app. It uses artificial intelligence to analyse photographs of your skin and your cosmetic products and give you personal care guidance: an indicative analysis, a routine, assessments of your products, massages and care rituals, and tracking of your progress.

The app also lets you send one-off questions about any area of your skin ("Ask Quipi"); the answers are AI-generated care guidance of the same cosmetic, non-medical nature.

QUIPI Skin is not a medical device or a medical service. Its analyses and suggestions are purely cosmetic and indicative, may contain inaccuracies and do not constitute a diagnosis, treatment or medical advice. For any condition, injury or concern about your skin health, see a dermatologist or another healthcare professional. Never delay or replace a medical consultation because of information in the app.

3. Your account

You must be at least 16 years old, even if the app store age rating is lower (that rating only describes the type of content in the app). You are responsible for keeping your credentials confidential and for the accuracy of the data you provide. You can answer the initial questionnaire before creating your account; your answers are stored on your device until you create it. You can delete your account and all your data at any time from within the app.

4. Free plan and paid plans

The free plan includes a first facial analysis (skin score, skin type, summary and what we observe in your skin), your product shelf and a gift massage chosen for you. The routine, tips and other personalised recommendations from that analysis are prepared and are unlocked with a paid plan.
QUIPI Plus — "Full skin" (monthly or yearly auto-renewing subscription): your full analysis (verdicts on your products, ingredients, recommended products and treatments), your daily routine with reminders and streaks, your weekly plan, daily tips, video techniques, weekly rituals (massages and face mask) and links to stores where you can buy what we recommend, plus up to 15 questions per month about any area of your skin through "Ask Quipi". It includes up to 10 analyses per month (maximum 1 per day), a limit designed around the recommended weekly rhythm.
QUIPI Premium — "Your face" is no longer offered to new subscribers. If you already have it, it keeps its content and price for as long as you do not cancel it.
Single consultations: if you do not have QUIPI Plus, you can buy individual "Ask Quipi" consultations as one-time purchases, without a subscription. Purchased consultations do not expire while your account exists.
Usage limits exist to keep the service sustainable and may be reasonably adjusted, with prior notice.

5. Subscription terms

Purchases, payments, renewals, cancellations and refunds are handled entirely through the App Store or Google Play, under their terms. We never see your banking details.
Payment is charged to your store account when you confirm the purchase. Paid plans do not include a free trial.
Introductory offers: we may sometimes offer a reduced price for the first period of a subscription (for example, the first year of QUIPI Plus yearly). The offer, its price and its length are shown in the app before you buy, it is paid up front and it can be used only once per store account. When that period ends, the subscription renews at the regular price shown, unless you cancel it.
Your subscription renews automatically for the same period at the regular subscription price unless you cancel it at least 24 hours before the end of the current period. The renewal is charged within the 24 hours before the period ends.
You can manage or cancel your subscription at any time in the subscription settings of your App Store or Google Play account. Cancellation takes effect at the end of the period already paid, and you keep access until then. Deleting the app or your account does not cancel the subscription: cancel it in the store.
Prices are always shown in the app, in your local currency, before any purchase. If a subscription price changes, the store will notify you under its rules before applying it.
Right of withdrawal: as this is digital content made available immediately, by confirming the purchase you agree that the service starts at that moment and acknowledge that you lose your right of withdrawal to the extent permitted by law. Refund requests are handled by the relevant store.

6. Massages, rituals and techniques

The massages, rituals and techniques in the app are care and wellbeing gestures, not treatments. Always use gentle pressure and stop if you feel discomfort. Do not perform them on wounds, inflamed spots, sunburn or irritated skin. If you have recently had an aesthetic treatment (for example fillers or botulinum toxin), are pregnant or have any doubts, check with a professional first. When the app suggests potent cosmetic actives, follow the manufacturer's instructions and the precautions we show you.

7. Notifications

If you allow it, the app sends notifications to your device: routine reminders, your weekly rituals, your regular analysis, a welcome gift and, if you do not have a paid plan, at most one reminder per month during the two months after your first analysis. You can turn them off at any time in your device settings.

8. Acceptable use

You agree to upload only photographs of yourself (or of people who have authorised you), not to use the app for unlawful purposes, not to attempt to bypass its security measures or usage limits, and not to scrape, resell or automate access to the service. Please do not include medical information in free-text fields.

9. Content and ownership

Your photographs and data are yours: you grant us only the licence strictly needed to process them and provide the service, in accordance with the Privacy Policy. The app, its brand, design, videos and technology are owned by ARGEVASPEAND, S.L. or its licensors.

10. Product recommendations and store links

Mentions of third-party cosmetic products are AI-generated suggestions for guidance only, chosen solely on the basis of your skin and your profile. No brand pays to appear, and the brands mentioned are not affiliated with Quipi unless expressly stated. We do not guarantee their availability, price or suitability; the prices we show are approximate. Always check a product's ingredients before buying or using it, especially if your skin is sensitive or you prefer to avoid certain ingredients.

Some store links are affiliate links: if you buy through them, Quipi may earn a small commission at no extra cost to you. These commissions never influence what we recommend. As an Amazon Associate, Quipi earns from qualifying purchases. Purchases in external stores are governed by each store's terms.

11. Limitation of liability

We provide the app "as is", with reasonable care but without guaranteeing uninterrupted availability or absolute accuracy of the analyses. To the maximum extent permitted by law, our total liability is limited to the amount you paid in the 12 months before the event giving rise to it. Nothing in these terms limits any rights that mandatory consumer law grants you.

12. Changes and termination

We may update the app and these terms; material changes will be announced in the app with reasonable notice. We may suspend accounts that seriously breach these terms. You can stop using the app and delete your account whenever you wish.

13. Governing law

These terms are governed by the laws of the Principat d'Andorra, without prejudice to the mandatory consumer protection rules of your country of habitual residence, which prevail where more favourable to you.